Split order & Stay Compliant

Why split order exists

To make refills easy and comply with Japanese import regulations. Japanese law does not allow shipping multiple months’ worth of certain medicines in a single order. Orders exceeding the allowed quantity may be stopped by customs. A split order ensures you receive your medicine on time—legally and without interruption.

How the split order works

• Choose split order at checkout
  Select “Split order” instead of one-time purchase during checkout.
• Select your refill interval
  Choose how often you want to receive your medicine (monthly or as permitted).
• We ship per regulation
  Each shipment follows Japanese customs and quantity rules.
• Automatic refills, no reordering
  Your medicine is shipped automatically—no need to place repeat orders.
• Manage anytime
  Pause, modify, or cancel your split order from your account.